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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laurie Goldsmith

March 17, 2026

5  out of  5
rating by Laurie Goldsmith
"Ernest and his staff have always been very helpful and always reply in a timely fashion to my questions and needs. I recommend them without hesitation!"
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Vanessa Stillwell

March 7, 2026

5  out of  5
rating by Vanessa Stillwell
"Ernest followed up on my question quickly and efficiently. I appreciate all his help with my insurances."
We responded:
"Hi Vanessa. Thank you so much for your kind words and the five-star review! I’m so pleased to hear that I could assist you promptly and efficiently. Please feel free to reach out to my team and me at Ernest Soto State Farm via call, text, or email whenever you have any questions. We’re always here to help! "
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Steven Kapuscinski

March 4, 2026

5  out of  5
rating by Steven Kapuscinski
"Ernesto and team helped me with my vacation home insurance needs. I initially used the online tools to get started and then the team contacted me to help me complete the process. Before finalizing my insurance purchase Ernesto personally called me to walk through each line of the policy to help me understand what was covered. I appreciated the personal touch and attention to detail!"
We responded:
"Hi Steve. Thank you so much for your kind words and for taking the time to share a review! We’re very happy to hear that my team and I at Ernest Soto State Farm were able to provide you with excellent service and help you feel comfortable with your vacation home insurance coverage. We always look to offer personalized support and clear guidance. Please don’t hesitate to reach out if you need anything else in the future. We are available by call, text and email."
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Dave Sargent

February 13, 2026

5  out of  5
rating by Dave Sargent
"Don't let the long hair fool you! Good people, good help and good company."
We responded:
"Hi Dave. Our team here at Ernest Soto State Farm really appreciates the kind words! We’re glad our team’s good vibes and support stood out—long hair or not! :-) Looking forward to continuing to provide you with great help and company. Please call, text or email any time!"
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Pat Burns

February 10, 2026

5  out of  5
rating by Pat Burns
"Very easy to work with and Ernie responds very quickly"
We responded:
"Hi Pat. Thank you so much for your kind words! We are delighted to hear that our team at Ernest Soto State Farm was able to provide you with helpful, knowledgeable, and courteous service. Your satisfaction is our top priority. If you have any further questions or need any additional support, please don't hesitate to reach out. We are always happy to help. "
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Laurence Bowes

January 22, 2026

5  out of  5
rating by Laurence Bowes
"Just wanted to let everyone know how grateful I am to have Ernest Soto dealing with my insurance needs. O One quick text and I was able to make some modifications to my insurance so much better than dealing with a big national company that only has a website presence."
We responded:
"Hi Larry. Thank you so much for your kind words and the five-star review! All of us at Ernest Soto State Farm is delighted to hear that we were able to make the insurance process easier and more convenient for you. Our local office is committed to providing straightforward, personalized, and responsive service—something that larger companies and impersonal websites often can’t match. Please don’t hesitate to reach out whenever you need us. We’re always here to help!"
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Netaka White

January 20, 2026

5  out of  5
rating by Netaka White
"Just writing to say Thank You! to Sydnee. She was quick to help me get signed up for new Medicare Supplemental insurance. I'm confident I've made a good choice and I recommend the folks at Ernest Soto's State Farm office."
We responded:
"Hi Netaka. Thank you so much for your five-star review! We’re thrilled to hear that Sydnee at Ernest Soto State Farm was able to assist you and help with your choice concerning Medicare Supplemental insurance. Your recommendation means a lot to us. If you ever need anything else, please don’t hesitate to reach out. We’re here to help! Call, text or email!"
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cathy blaise

January 5, 2026

5  out of  5
rating by cathy blaise
"Very kind,Polite and help me through printing my insurance cards for me"
We responded:
"Hi Cathy, Thank you so much for your kind words and for taking the time to review Ernest Soto State Farm! We’re delighted to hear that we could assist you. Following up on our commitments is a cornerstone of our service, and we’re always here to help. If you need any further assistance, please don’t hesitate to reach out. We truly appreciate your feedback!"
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Stormwise Roofing

December 2, 2025

5  out of  5
rating by Stormwise Roofing
"Very good service"
We responded:
"Hi Stormwise Roofing. Thanks so much for your feedback and the five-star review! We at Ernest Soto State Farm are glad to hear you were pleased with our service and look forward to assisting you again in the future. Please contact us anytime by call, text or email. "
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Cody Parker

November 21, 2025

5  out of  5
rating by Cody Parker
"Working with Ernie and his team was painless, fast, and efficient! I should have reevaluated my insurance needs and talked to them long before now. I’m so glad I switched! Highly recommend!"
We responded:
"Hi Cody. Thank you so much for your wonderful review of Ernest Soto's State Farm office. We're so pleased to hear that you had a smooth and efficient experience with Ernie and our team. It’s never too late to reassess your insurance needs, and we’re glad you found the right fit with us. We are here to serve you! Call, text or email us any time. "
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bart hemmerich

October 28, 2025

5  out of  5
rating by bart hemmerich
"We are very pleased to be able to continue doing business with Soto State Farm. When we had a potential lapse in coverage due to a home purchase with an old roof, Ernest went to bat and enabled us to maintain coverage before the roof is replaced. His attention and sincere communication regarding our dilemma was much appreciated as the alternative was extremely expensive."
We responded:
"Hi Bart. Thanks so much for the five-star review! We’re really happy we could help you keep your coverage for the recent home purchase. We always want to make things as smooth as possible for our customers and we are happy that it worked out. We appreciate you sticking with Ernest Soto State Farm here in Rutland and look forward to helping you whenever you need us! Call, text or email any time. "
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Kara M

October 27, 2025

5  out of  5
rating by Kara M
"Super easy and quick service!"
We responded:
"Hi Kara. Thank you so much for your five-star review! We here at Ernest Soto State Farm are very happy that we are able to help you with your insurance needs. We look forward to serving you again! Reach out any time by call, text or email. "
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Jay

October 14, 2025

5  out of  5
rating by Jay
"Great, super helpful and friendly service."
We responded:
"Hi Jay. Thank you so much for your kind words and for taking the time to share your review! We’re thrilled to hear that you had a great experience with our team here at Ernest Soto State Farm in Rutland. Please don’t hesitate to reach out if you need anything—we’re always available by phone, text, or email. Thanks again!"
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William

October 2, 2025

5  out of  5
rating by William
"Excellent service. The staff there is always quick to help!"
We responded:
"Hi William. Thanks a lot for the awesome feedback! We’re glad our team here at Ernest Soto State Farm could help you quickly. Looking forward to assisting you again anytime! Call, text or email us. "
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Merrill M

September 13, 2025

5  out of  5
rating by Merrill M
"Amazing! Just moved to Vermont and they made it super easy to switch over my insurance. Thank you!"
We responded:
"Hi Merrill, Thank you so much! We’re glad to hear that switching your auto insurance was an easy process. Welcome to Vermont! If you ever need anything, don’t hesitate to reach out to us here at Ernest Soto State Farm."
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Patti Evans

August 27, 2025

5  out of  5
rating by Patti Evans
"We got State Farm homeowners and auto insurance with Daniel's help. He was very pleasant, efficient and professional, getting us the coverage we needed at a reasonable price. This was the best insurance shopping experience ever, due to Daniel, Mr. Soto and the person who answered the phone for the initial info intake. To us, this is a 5 star agency."
We responded:
"Hi Patti. Thank you! We appreciate your wonderful review! We're thrilled to hear that Daniel, and our team provided you with a pleasant, efficient, and professional experience. It means a lot to us that you found the coverage you needed at a reasonable price and that your insurance shopping experience was the best ever. We at Ernest Soto State Farm really appreciate your kind words and the 5-star rating. Please reach out to us any time. We may be reached by call, text and email. "
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Jared Smith

August 25, 2025

5  out of  5
rating by Jared Smith
"Ernest and team made things go smoothly during a recent home purchase. Very responsive and had things ready for close. Auto was smooth process as well."
We responded:
"Hi Jared. Thanks so much for your kind feedback! I’m glad our team could make the process smooth and seamless for both your home purchase and auto coverage. Thanks so much for selecting us at Ernest Soto State Farm in Rutland and please feel free to reach out anytime you need assistance. We are always happy to help."
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Scott Darci

August 23, 2025

5  out of  5
rating by Scott Darci
"Highly recommend. Ernest walked me through all the options and then repriced the plan as we went through to make sure what we were getting was still within our price range. Very kind, very responsive, very easy to work with. Again, would highly recommend."
We responded:
"Hi Scott. Thank you so much for your kind words and recommendation! I’m glad I could help you find the right plan that fits your needs and budget. It was a pleasure working with you, and please don’t hesitate to reach out to us at Ernest Soto State Farm here in Rutland. We are available by call, text and email. Thanks again!"
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Polina Jordanova

August 19, 2025

5  out of  5
rating by Polina Jordanova
"Ernest Soto is very knowledgeable and professional. He offered helpful advice and information and was very responsive to my requests. I am happy to do business with his office!"
We responded:
"Hi Polina. Thank you so much for your wonderful review! Everyone at Ernest Soto State Farm is thrilled to hear that you experienced knowledgeable and professional service, and that our advice was both helpful and responsive. We truly appreciate your trust and business, and we look forward to helping whenever you need us. Please don’t hesitate to call, text, or email anytime!"
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Berrie Torgan-Randall

August 4, 2025

5  out of  5
rating by Berrie Torgan-Randall
"Ernest and his staff were professional and attentive to our insurance needs recently for our insurance needs for our cabin."
We responded:
"Hi Berrie. We really appreciate kind words! I am glad our team at Ernest Soto State Farm could provide you with attentive and professional service for the cabin. If you ever have any questions or need further assistance, please don't hesitate to reach out by call, text or email. We appreciate your trust in us."
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Caitlin Gates

July 30, 2025

5  out of  5
rating by Caitlin Gates
"Anastasia did a fabulous job and made the process fast and easy. I appreciate the kind and comprehensive service. Thank you!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled that Anastasia could make everything quick and easy for you. It means a lot to us to know you felt well taken care of. We at Ernest Soto State Farm look forward to helping you again soon! Please don’t hesitate to reach out anytime by phone, text, or email."
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Doug and LuAnn Miller

July 30, 2025

5  out of  5
rating by Doug and LuAnn Miller
"Excellent experience. Professional and efficient. Daniel Brannon at Ernest Soto in Rutland VT is very knowledgeable and helpful. Totally recommend giving him a call for a very competitive price with all the correct coverages."
We responded:
"Hi Doug and LuAnn. Thanks so much for the awesome review! We’re really glad Daniel could help you out and make the process easy. We at Ernest Soto State Farm here in Rutland really appreciate you recommending us and hope to work with you again anytime you need. Have a great day! "
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Karolina Toman

June 22, 2025

5  out of  5
rating by Karolina Toman
"Ernest and team were so knowledgeable and professional! I will consider transferring other insurance services to State Farm as well in the future. Thanks again Ernest!"
We responded:
"Hi Karolina. Thank you so much for your kind words! We’re really glad our team could provide the support you needed. I enjoyed working with you in setting up the insurance. Whenever you’re ready to explore other insurance options, we’re here to help. Looking forward to working with you again!"
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Alicia Cannella

June 19, 2025

5  out of  5
rating by Alicia Cannella
"I was looking for Auto and Home Insurance so I called State Farm. I spoke with Daniel & he was very helpful. He pleasantly answered all my questions. By the end of the call I had Auto & Home insurance with State Farm."
We responded:
"Hi Alicia. Thank you for choosing State Farm for your Auto and Home Insurance needs! We appreciate your kind words about Daniel in our office. I am thrilled to hear that he was able to assist you in a way that represents our so favorably. Welcome to the Ernest Soto State Farm family! Please call us any time. "
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Hector Cajigas

May 8, 2025

5  out of  5
rating by Hector Cajigas
"I called Ernest Soto State Farm and spoke to Ernest about submitting a claim for a broken wind shield. He was extremely helpful. The whole process to replace my windshield was very easy thanks to Ernest. The folks in his office are always very helpful."
We responded:
"Hi Hector. Thank you so much for taking the time to share your positive experience! We're thrilled to hear that windshield claim went well and that you found the process of filing and working through it easy. I am happy that I was able to help. Our team here at Ernest Soto State Farm works hard to provide excellent service. If you need anything in the future, please don’t hesitate to reach out by call, text or email. We appreciate your trust in us!"